I called Ooma and discussed the issues I’d reported earlier and have since been issued a replacement Hub device. I’m amazed at the number of people interested in this topic (Home VOIP) and am thinking things have matured considerably since my last foray a few years ago.
With the new box in place I am noticing better call quality though to be honest it’s not as good as we have on the landline. There’s still a buzz in the background, which I do not detect when my phone line is not running through the box. Since my initial install I moved the Hub and main cordless base (we have a Panasonic 3 phone system which runs from a single base) upstairs with my router and the scout to our Kitchen so the HPNA network is really only relaying voicemail notices via the scout.
The Ooma team has called a number of times and we’ve spent a good amount of time troubleshooting to make sure the issues are resolved which I certainly appreciate, though I’m still unsettled on whether this will remain as our phone system…stay tuned!
can you please explain to me if this company related to Voip?
Yes it is. Ooma is a new consumer VOIP provider in the US. Search the arvhives here and you’ll see a few posts I’ve written on them.