I just discovered a handy tip for Nokia Chat fans … It’s possible to set your default contacts view to jump right to Chat rather than the main contacts application view. This works great for me since I really don’t need to scan my contact list … I tend to access who I need from the comms app of the moment.
On the E71, you can set this right within the contacts application settings as seen here:
Nice and simple. If you are already engaged in an open chat, Chat seems to take priority, but this is a nice way to always default to Chat.