Is Blaze Mobile BS?

I signed up for Blaze Mobile over the summer and while I have received a number of emails from the company touting how wonderful they are, I have yet to receive my NFC sticker – the core product they offer.

When I questioned this I received the following:

We are sorry for the inconvenience. Unfortunately, our bank requires us to mail the stickers with a plastic prepaid card which are on back-order. As soon as they are in, we will mail both to you.

In the meantime, you can use 90% of the Blaze Wallet without the sticker including the following just to name a few:

  • You can get your account balance and receipts from over 8,000 financial institutions
  • You can load your reward cards for hotels, airlines, rental cards and get your point balances
  • You can purchase movie tickets
  • You can search for restaurants and other points of interest and get turn-by-turn directions
  • You can create expense reports (iPhone version only)

Last I checked, there’s nothing unique or beneficial about doing any of this stuff with Blaze.  I would not even consider Blaze the source for any of this activity … The only semi-interesting bit is the expense report though it’s highly unlikely that it would work with our corporate system and most importantly what would I be expensing without a way to pay??

I get that NFC payments are still largely considered new and mainly in tests outside of a few cases like retail and transit cases  - at least in NYC.  What I don’t like though is how a product is openly marketed as real and prevalent with little to no “customer” communication about where things really stand.  When I signed up there was no mention of a backlog on pre-paid cards … and come on really?  Is it that hard for whatever bank is backing this to issue a card?

4 thoughts on “Is Blaze Mobile BS?”

  1. We apologize for the delay with the stickers. MasterCard requires us to mail a plastic card with every sticker and unfortunately, we have had major problems with our banking partner. We are just as frustrated as you if not more. We have switched to a new banking partner and hope to get the stickers out by mid December.

    Thank you for your patience.

    Michelle Fisher
    CEO
    Blaze Mobile

  2. Michelle –

    Thanks for reading and commenting.

    I still find it hard to believe that it takes this long to get a pre-paid debit card issued and as a result I've got doubts about putting money into an account that may or may not be reliable.

    JG

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