Reading on Android

Following my last post I though it would be interesting to show a quick comparison between the options for InstaPaper (InstaFetch), ReaditLater and Readability. This is far from scientific and really just a single article but in my experience still highlights the reading experience. Of course this is purely subjective and your preferences may vary.

As I was perusing Flipboard over coffee I found a good piece with lots of links to catch up on. Here’s the first I decided to read … before becoming distracted with this test.

Here’s what that piece looks like via InstaFetch:

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And now in ReaditLater:

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And finally in Readability:

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Readability stands as my favorite as it tends to render the cleanest copy and also provides a terrific desktop experience if you want to use it there. Both InstaFetch and ReaditLater can sync in the background which is great for offline access. Readability is perfect for real-time conversions … at least until the app appears when I expect it will suit the full range.

Small but very annoying Android bug

I’ve got two Google accounts. One is linked with my Gmail and something I use for just about everything within the Google ecosystem. The second, is linked with my work email and is really used for Google Docs.  I’ve added it along with my Gmail to my Galaxy Nexus (it’s awesome) so I can get mobile doc access.

Anyway the problem is that with my work account I do not have chat access. I don’t really want it either but for some reason the Android system is constantly trying to log me in to chat. There’s no way to simply say there’s no chat on the account or to permanently say no thanks. Instead every few minutes I get an alert.

As you can see here, the alert presents itself and offers more info, but there’s no way around it other than to try again … and again.

Not my favorite color

Last night’s launch of Color is certainly getting a ton of press. They have a great team, a ton of cash and an interesting app – at least on paper. Having tried to use it a few times in the day as well as last night, I’m not sure I’m really going to care all that much.

The purpose of Color seems to be enabling social through the intention of proximity. In other words, you are able to share because you are close to someone else. You might not (and probably don’t) know these people but because you are nearby you can gain a new and shared perspective. I think that’s a pretty cool idea. What I would really like to see however, is the inclusion of my existing social network so that I can also get a prioritized and shared view with people I already have a real interaction with — even if these are just digital buddies. I love social discovery, but not at the exclusion of my existing base.

I transitioned from Instagram to Picplz and much like my journey from twitter to jaiku (and back to twiiter). I engaged with a community of people with shared interests. In many cases these interests actually came from using the services. Picplz and instagram are really quite similar. They are both simple, let you have fun with your photos and make it very easy to share externally as well. What I also like about both is that I can use an existing picture and then push it out which means I have the original locally to my device – and in the case of picplz also backed up on dropbox. Color forces me to snap a new picture of myself as an ID and then continues to “force” me to snap a new picture if I want to share. Perhaps part of this is due to the focus on that shared perspective of a location (the context of the social to begin with), but it forces a very strict type of sharing.

Color comes with no instructions and initially the UI while completely fresh, is far from easy to use. There don’t seem to be any guidelines with how things are used or shared and that actually bothers me. Because it’s far from self-evident, I find a level of discomfort here and that’s not good. Also, because Color is complex not actually that fun. When I installed it a second time on my Nexus S I had to start over. My presence from the iPhone was in no way transferable … in fact it seems as though you are essentially disposable. Without a way to associate yourself to your content or contacts, you just float through.

I shared the hype of Color last night with some co-workers and quite a few people actively played with it today around the office so it’s easy to see how a collection of people and images starts to work. I’m just not sure it’s actually for me.

I usually get a good feel quickly and Color is making me work too hard to use it.

Where is PayPal’s gateway to real world payments?

I just caught a post on Techcrunch that got me thinking about PayPal’s mobile strategy a bit … Apparently they’ve finally released a Symbian client following the long(er) standing clients for Blackberry, iOS and Android.

Apple and Google’s competing plans for NFC and the likelihood of competing payment services, you’ve got to wonder what PayPal has in store.  As the current leader in P2P and longer tail transactions, they don’t have a scalable solution for real world commerce.  PayPal is stuck in the matrix if you will.  Bling Nation has enabled tests with NFC tags, but that’s really a bridge to integrated NFC and if the dominant players are unlikely to allow access to the secure elements within their systems (where payment and security live).

The ISIS consortium has yet to announce a handset partner, only that Verizon, AT&T and T-Mobile will all work together with Discover and Barclay’s.   If the Google and Apple plans come forward as expected there will clearly be room for multiple payment options as both have devices on multiple carriers.  I did a quick search this morning and found a piece recently posted on Fast Company claiming instead of NFC PayPal will instead focus on QR via their RedLaser application …

EBay’s solution is the humble QR code: a cheap and common successor to the barcode of yore. Late last year the auction giant acquired RedLaser, an iPhone and Android app that lets smartphones scan QR and UPC codes on retail goods to compare prices at brick-and-mortar and online retailers.

Rob Veres, eBay’s General Manager of Redlaser, says that the company’s recent QR pilot program with Atlantic Records has already proven that QR codes can create leads and drive sales, but he believes what small businesses really want is rewards programs that work as well as major retailers’. “The big guys already have their loyalty plans, but smaller businesses don’t,” says Veres.

EBay plans to change all that by taking a loose approach to geo-targeted discounts. Instead of requiring people to physically show up and “check in” to get deals, as on Foursquare, Veres says merchants can instead stick QR coupons in advertisements around town. Once captured by a user, that QR code can instruct the user’s phone to show information about the shop or product, search for price comparisons or ratings, or even initiate a purchase over the phone’s data connection. [Fast Company]

QR is again a bridge … and while there’s been considerable adoption, device integration and ease of use has not fully reached mass adoption.  RedLaser is nearing 9 million users though so they are making some decent ground.  Until there’s mobile web purchase for retail (particularly smb) this is not going to go too far.  All of these plans lead to a wallet-like solution and you’ll want the full benefits not just a random purchase here or there.

So back to Nokia … I wonder if Nokia might end up being PayPal’s answer to the real world.  While Nokia has effectively stalled in this market they are still the world leader in market share and have suggested all future devices will include NFC.  They don’t have any public payment partners yet … Another option could be BlackBerry which has also said they will include NFC in future devices … again no payment partner here.

PayPal has evolved quickly, though they have stayed within the online realm.  Bump accommodates some limited real-world p2p, but nothing close to real commerce – at least not yet.  They’d better hurry as Visa is working back towards P2P with their own solution …

Having fun with Android

For the past few days, I have been playing with an HTC Nexus One running 2.2.1 of the Android OS (or Froyo).  It’s quite polished, extremely fluid and really fast.  Its also far from perfect, but very close.

After so much time with the iPhone, Nokia and Blackberry Android is a really refreshing change. Like most things it takes a bit of getting used to but it’s far from hard and quite consumer friendly.

The multitasking is awesome and as far as I can tell is actually multitasking unlike iOS. Pages load in the background, apps download in queue and its very smooth.

The thing I like the most is how contextual things are … and his how well considered this is with regard to the multitasking.   You first get a glimpse of how this works with the slick notifications system. As you respond to incoming messages you simply slide back to where you were. In maps, you can go between shopping, latitude, buzz and navigation in rapid succession. A simple back tap can go back to the prior app or screen within an app. These sheets are similar to how the blackberry manages things from the inbox but Android does it everywhere. 

My main issues are the lack of system memory and battery life. I’m very interested in what 2.3 (Gingerbread) can bring and really want to try an even higher resolution screen.

Nokia, Why are things still this hard?

I’ve been dabbling with the N8 for about two weeks now and it’s a mixed bag. At first, it took a bit to get my Nokia muscle memory back in shape. The process of coming back to Nokia and Symbian is kinda like getting back together with that girlfriend you broke up with … She looks great (as usual) but once back together you remember exactly why you broke up in the first place.

I’m not going to do a full review but instead highlight a few key issues I have right from the start that are sadly baked in from the old days …

By default, the time does not get set from the network. This is a minor gripe, but it meant that the pictures and video I shot that first day all have the wrong timestamp baked in. I put the sim card in while in a taxi on my way to an after work event so i can take a bit of blame for not really paying attention, but why should i even have to?

The Nokia Social client which is featured on the first home screen is a fail. I’ve had to re-inout my password at least a dozen times and at this point I’m done. If you know the software sucks, call it beta and ask me to download it instead of including it as part of the base system.

Speaking of having to install … Why is the Ovi Store app NOT pre-installed? Including the stub to force the download is ridiculous. It’s not like you weren’t sure the store would launch in time … Once installed the client seems to be something of a digital island. It has no ability to see what I have installed to make recommendations. This missing ability means we all see the same stuff, regardless of whether you’ve already tried it or how you may have rated the app. Sigh.  Apparently this is being worked on …

Nokia Messaging … Whoa. Exchange is my default sync method and i have two rather critical issues here. First after all these years, I can’t believe that sync still need to be restarted at least once a day. Second the ability to accept appointments simple does not exist. This is a total fail.

As usual, the hardware is lovely and the camera is excellent. Think that about sums it up.

Apple and Adobe

I love Steve’s Thoughts on Flash open letter posted yesterday.  I’m not going to debate the semantics of this, because I think there’s a very clear point to take away.

Prove flash works in a reliable way on a mobile device.

Apple clearly does not want to be Adobe’s beta.  Otherwise Steve is clearly offering a warm cup of STFU:

Actions speak louder than words, Adobe.  Do something.

What exactly is Nokia’s problem?

What the hell is happening at Nokia?

They have been in a real decline with no sign of change which is just ridiculous considering their global share of mobile. I’m glad I’m not a shareholder, but if I was I would be freaking out and calling for change … Instead i will just use my iPad.

When Nokia forced the N97 out of the gate early it was, in my opinion, a move made of ignorance. While it is typical for them to release a hardware product that requires firmware to smooth things out, consumer experience had substantially changed since that proactive started. The initial N95 was the same actually. It took a big software update to deliver on the multitasking promise as it shipped without the ability to page memory and therefore needed to close apps constantly as you moved through the device. The N97 continued that tradition and actually shipped with crappy hardware hardware as well. It was barely tolerable with the N97 but people were far more aware of their options (iPhone, Android etc) when the N97 arrived. As a result sales suffered and consumer demand is low … Outside of course of the carrier based low cost phone channel. A place all flagship devices seek …

Now the N8, next flagship is due to arrive and according to aEldar’s review at Mobile Review is yet another disappointment. I’m sure Nokia will make it up by only charging $600 instead of $700 as with the N97.

Nokia’s device strategy is allegedly based on solutions, but their goal of integrating software through Ovi remains another empty promise. The lack of a core suite of reliable services is ridiculous given the amount of time that has passed. I’m not saying this is easy to do, but the company line has been “it’s coming” for far too long … As in years.

Perhaps you think Maemo, oh I mean Meego is the solution? Let’s just look at the stellar track record there. The N900 is the 4th device on the 4th version of the maemo platform. Maemo 6 is DOA and instead Meego will replace. Let’s see how that goes … I won’t be holding my breath. Even if Nokia and Intel pull off a reasonable UX, the services won’t be in place, nor will the apps. Maemo haas been the red headed stepchild within Nokia through each phase it has existed. Instead of creating a dual OS strategy and giving Maemo some real resources, Nokia instead has played it coy and left a lot of the work on the community, which while enthusiastic, remains more hobbyist than anything else. Instead the “effort” has gone towards S60 and Symbian.

I’ve used countless Nokia devices since the launch of Nseries back in 2005. I have loved and actively promoted the brand. I’ve even worked for Nokia in that time through the digital agency I still work for today. Through all that time Nokia has made many broken promises but because they have also stuck to the old game no one else is playing they are losing and badly. It’s great that manufacturing excellence leads to global efficiencies and reduced costs for emerging markets, but where’s the innovation?? Where’s the passion for mobile?

It’s time for a real change.

The iPad

Where to even start …

I’ve been using the iPad since it first shipped and it’s a seriously impressive device. My initial usage like many was over the Easter weekend and I was away with family so while I certainly got a taste, it was not quite the full immersion that followed …

I’ve purchased two iPads. The first to arrive is obviously the Wifi model and I chose to get the 32GB version as it will be used by my wife mainly along with the kids – who love it. When they ship I’ll also have a 64GB 3G unit as my own to use and plan to keep it fairly constantly connected. I’ve been using my old Nokia E71 with Joikuspot as my mobile modem for the iPad while my Mifi is down for the count …

On first startup sadly the iPad reveals it’s greatest weakness which is that you need a computer to get going and of course to sync most of your content. In 2010 this is a ridiculous requirement, but it is sadly still how Apple sees the world. I did not take my Mac with me for my initial weekend of use and had a momentarily panic attack realizing I might not have any way to activate the device and get going. Fortunately my father in law invited me to use his system and within a few moments we cleared the silly dialog and were online. It’s unclear why Apple requires this initial step at all really since I did not sync or register the product through the machine … it seemed to only require a few seconds of connectivity to be ready. Apple was at least kind enough to ship it fully charged.

At home the iPad is truly a stellar device. You can do anything you might want to in a casual situation. I love reading on the large screen and instantly found that the iPad has become my default device for anything online. The speed is awesome! I find it more enjoyable than my few year old MacBookPro for everything and if it was possible to edit photos through some iPad Aperture / iPhoto app, I’d probably use it for that as well. I find typing on the onscreen keyboards to be simple enough. Tapping out email is easy and while it took a few moments to find my ideal seated position, I find I can enter text from most positions now without too much effort. While writing this piece, I chose to pair my old Stowaway Sierra Bluetooth keyboard and have tapped away in the iPad WordPress app. This is actually quite the combination. I don’t really like needing two pieces, but it does meet my current desire to do just about everything on the iPad. 😉

During the week, I’ve commute as I normally do and as regular readers know I have a long enough commute that the usual mobile device battery takes a beating before I even get to the office. The iPad easily crushes this test and I’m only seeing minimal battery loss (unlike the iPhone’s 40+%) and can get to the office with no more than 10% drained … usually considerably more still charged. At the office I’m on Wifi all day (on mail, web, taking notes and reviewing files) and don’t see any reason to recharge, as the battery easily handles my day and has plenty of juice too make it home again with plenty left for some couch time. My only complaint and it’s hard to call it that is that I can’t get on my work VPN.  I’m hopeful that the 4.0 OS release and the upcoming Cisco VPN software will enable network browsing so I can more easily access remote files.

Given the obvious amount of touching, you can expect your iPad to look something like this after a while:

Signs of use #ipad

As gross as that looks it does wipe right off and I admittedly tend to be more conscious of the hand grease now.  That shot obviously caught the light in a pretty clear way.

An easier access to the file system would be welcome, but GoodReader is pretty much handling most of my filing for now.  Apple could definitely tune up the business side of the house on this.  In my travels I’ve encountered a few other enthusiasts all using the iPad in some work capacity.  Everyone gets the initial home use, but we all also want much more on the professional side.

As my kids get a bit older and it’s time to consider a personal computer (not one they share) I will probably have a hard time justifying an iMac over whatever the iPad evolves into.  It’s small and powerful and as I’ve seen already completely native to how my kids interact with technology now.

iPad offers a clean slate

iPad

What is the iPad?

On the surface, the iPad is a larger iPod Touch.  What it represents however, is an opportunity for considerably more.  While tablets have been tried many times and failed, Apple is leading the curve of thinking with a very new approach that solves against emerging consumer technology needs.  Instead of taking the failed routes of the past and forcing a desktop computing metaphor into a touch-based interface, Apple has instead evolved the mobile phone experience developed for the iPhone into a broader experience.

It’s easy to see the form factor and initial core apps as just larger format iPod apps, but the extra speed, enhanced multi-touch controls, 10-hour battery and larger size reveal the potential for Apple to extend into a few possible areas.  All day connected access in an ultralight and slim form factor is very strong base on which to build.  As much as we tend to use our iPhones now the experience will only evolve substantially through a more immersive and engaging platform like the iPad.  Size matters.

Apple has clearly covered their core mobile applications, but provided all the cues on how to enhance applications from the iPhone into the iPad format.  Using the new enhanced gesture controls and UI components a standard for handheld computing can quickly and consistently evolve.  The core suite of multimedia functions combined with an enhanced (larger & faster) browsing experience and the iTunes Store ecosystem for content delivery and management make for a robust out of the box experience.  In typical fashion, Apple has thought through the entire user experience.

With iBooks, the iPad handily defeats the Kindle DX even with fewer launch titles.  The recently announced Kindle API will have to combat the inertia from what Apple has already earned with 140,000 (compatible) applications.  Apple’s battery life (claim) removes the perceived limitation of color screen ebook readers.  The lower than expected screen resolution and pixel density may have some eye-strain impact, but we will have to wait and see if there are any true complaints or issues.

On first glance the lack of both a 16×9 format screen and an HD output may seem like critical oversights, but seeing how Apple is crafting a new category, it’s easy to see why they are actually very smart choices.  The iPad’s Pixel-doubling screen technology enables the vast library of existing iPhone apps to work automatically and why would we want to play HD video from the iPad to an HDTV, when it’s most likely going to remain in our hands for multi-screen consumption.

Pricing is very competitive and considering this is likely to be a 3rd mobile device following a phone and laptop, it needs to be.  Apple announced that all iPads will be sold unlocked unlike the iPhone, so regardless of whether there’s a carrier deal in place, there’s little risk for an international purchase.

What’s particularly interesting for the iPad is what lies ahead.  A new category means the opportunity for new use cases.  Many companies have envisioned how the digital home or office will evolve and Apple has provided a clean slate on which to ponder new opportunities.

How do you define an active user?

mocoNews reports today on Nokia’s positive growth in “active” Services users, yet also reveals a dirty little secret about about how companies claim to count who’s active.

But this is only a small silver lining to a bigger cloud: the company counts as active users every consumer who has used a service just once over the last six months. And considering that there are an estimated 1.1 billion Nokia (NYSE: NOK) users worldwide today, this is a far cry from critical mass.

Nokia is far from alone in how they report numbers like this. It’s obvious why companies do this – it makes things look better. But it’s total BS.  There’s likely to be a considerably amount of float in this calculation for users who trial and never return … consider the services bundled with new devices as an easy example.  Try Maps with Navigation for that 7-10 day trial but then never use it again.  For at least half the year that batch of new sales considerably bumps the base figure and if you continue to push out bundled “solutions” you can game the services figures.  I doubt that’s really the intent and I’m not trying to be completely harsh, but come on this is just BS!

I can’t imagine building a relationship with people who use your product an average of  twice a year.  Good luck with that retention plan …

Maybe T-Mobile wasn’t sleeping this whole time

Walking to the train tonight it suddenly hit me how awesome T-Mobile’s network announcement (Full HSPA+) was today.  It’s unclear how long they knew the Nexus One was coming, but clearly they knew enough and had enough lead time to pump out the upgrades for launch day.  Doing so takes the network issue  largely off the table.  By partnering with Google, they were able to ride the wave into what will hopefully be the start to how consumers consider their mobile purchase.  AT&T … not quite so fast.

Google has confirmed that Nexus One, and all subsequent Google phones sold via the company’s online store, will be available unlocked for use on every participating carrier. If a particular Google-branded phone is not on a particular carrier, then that’s only because that phone doesn’t have the proper radio to support its network. In addition to being unlocked, the phones will also have bundled plan options where the pricing and details are up to the carrier.

By offering a lineup of phones that is essentially carrier-independent (with the radio compatibility caveat), Google has separated the two previously interlocked parts of the phone/plan-buying experience—phone selection and carrier selection—and has done so in a way that threatens one of the most important enablers of carrier lock-in.

In short, what Google announced today wasn’t just the Nexus One, but the world’s first carrier-independent smartphone store; the Google store is now the only smartphone store in the world where, for every phone on offer, you first pick which phone you want, and then you pick a network and a plan on that network. So you can comparison shop among networks based purely on plan price and network quality, because you already have your phone picked out. via Ars Technica

I’m intrigued by the Nexus One, but not buying anytime soon. I definitely like where Android is going and have a good deal of respect for what Google is trying to do. I’m just not compelled enough to pick up a second mobile bill (@ $80/mo+tax) especially since while the G phones run on GSM, it’s another network band meaning sadly I still do need to consider where I want my 3G.

Symbian Foundation confirms Nokia’s focus

I just caught a very interesting and revealing post over on the Symbian Foundation’s Blog … The key quote for me was the following:

Nokia’s endorsement of Symbian specifically marks out our future as a mobile computing and communications platform for the masses, globally marketed in smartphones costing $150 and under, and being an essential ingredient for helping others embrace the power of new types of communication.

Symbian will maintain it’s role as the smartphone for the masses which is where such a powerful, flexible platform belongs. An exciting aspect of this is that it also means that the offering will continue to have a huge impact on the lifestyles of people around the world.

This essentially confirms Nokia is done with the high end market for Symbian and I don’t care what the public talking heads keep saying about Symbian being their core smartphone OS.  The cues have all been there, but now stated publicaly, we see that Nokia’s smartphone for the masses truly does indicate a focus on mid-tier products given the price points and certainly retains Nokia’s focus on emerging markets as well.

It’s great to see that what we currently define as smartphones will be moving downstream to offer more capabilities to more people.  It’s also quite sad though that Nokia has yet to make a real move on the upper end to attract and retain interest in both developer and prosumer markets.

Before anyone jumps all over me for not bringing up Maemo

The N900 is a nice device, but it’s still way to hyper focused on the geek, and not ready for a mass market audience.  I’m sure there are more steps in the master plan for how Maemo will evolve, but they have yet to be revealed on any level  and whatever rumors have trickled out have yet to be stated boldly enough to instill confidence.  Nokia did not even have the courage to market it against the N97 (a vastly inferior S60 product) last year.  All the current efforts for Maemo are still largely based in WOM … no real push upstream to a broader market.

What a difference a year makes!  Last year, I carried two Symbian devices, had my N810 in my travel bag and regularly rotated through devices as the situation warranted.  I probably had between 3-5 additional Nokia devices within an arm’s reach.  Today, I am not carrying any Symbian devices and there is no Nokia gear in my bag either.  I’ve got an iPhone 3GS and a Blackberry Bold 9700.  I don’t feel like I’m missing anything … in fact just the opposite.  While I was so hyper focused on supporting Nokia, I failed to notice how quickly the Blackberry platform had evolved and though I tried to ignore it, was all to aware of what was happening with the iPhone.

Nokia has yet to actually change their game though we all know the rules changed a few years ago.  Perhaps there’s still a surprise waiting, though it looks like the same show has simply traveled to a new town.

DataJack – Unlimited 3G Mobile Broadband

datajack

$99 for the modem and then only $39.99 per month for unlimited 3G Access … sounds like a great deal!  This is at leas $20 less a month than anything else on the market.

The DataJack USB modem costs $99.99 and unlimited, high speed, nationwide internet access costs only $39.99 per month. Because there are no activation or termination fees and no contract, you can turn the service on and off as you wish.

DataJack Bonus:

If you stay connected for 12 consecutive months, you will earn one FREE month of unlimited 3G Internet access!

Yes, DataJack Service is truly unlimited. You can leave it connected to the Internet 24 hours a day and not worry about any overage charges.

via Andy Abramson who also noticed this seems to be running on top of T-Mobile … so be sure to check you’ve got coverage if you want to go for it.

A small wishlist for the iPhone in 2010

The more I use a a variety of mobile devices I keep coming back to a few seemingly arbitrary limits of the iPhone. I’m hoping the following issues are resolved in a future release:

If I can’t have all apps multitask I would prioritize media playing apps. There is no reason why listening to audio needs to monopolize a device – ever. This is not a radio, it’s a pocket computer come on!

While on the topic of media, it also seems quite abitrary that Apple’s core app functions are not available to things like Pandora or Last.fm. Why can’t I see the album art like from the ipod when waking the screen? Why can’t the remote button on our headphones also control these 3rd party apps.

These are details but severly limit how the iphone works.

One final nit I have is regarding voice control. I’d like to know what genius thought it should just be on all the time with headphones?! As a result my music is constantly interrupted by the iphone’s expectation of a voice command. This only seems to happen with the standard headphones but happens both indoors as well as out.

What about the Google Phone is Going to matter?

Take a peek on Techmeme and you might think the only story in tech news is the upcoming and likely release of a Google Phone.  I’m sure it will be decent enough but am starting to question the logic a bit given the rumor that the Nexus One as it seems to be called will be sold as an open device, yet on T-Mobile.

I’m definitely a fan of open.  I absolutely prefer that my mobile devices not have restrictions based on operator business development initiatives and instead offer all that the hardware and OS can deliver.  I just don’t see how this device is going to really make that much of a difference for the mainstream consumer – or for T-Mobile.  According to the FCC leak the supported bands will be global and specifically TMO’s (1700) in the US.

If T-Mobile sells and supports the device it will really be a T-Mobile device.  Even if you buy it elsewhere you will need to run it on T-Mobile (again in the US) to actually take advantage of the 3G services and why would you buy an advanced smartphone otherwise?

I would love to be a fly on the way at Verizon Wireless right now.  They just spent gobs of cash launching the Droid which is strongly co-branded Google and has little to no Verizon anywhere.  Maybe they jumped the gun on going for Droid so quickly when big G had this cooking (to compete) all along …

I’m wondering whether Google might be looking to upend the subsidy market by  taking on the cost directly in exchange for all the lovely data they track … assuming a Google phone is like the G1 in that you must have a Google Account for it to work.  I tend to agree with Ewan that this really is going to be a price play.  It’s unlikely that this will be the phone for me, and I do wonder who an open Android device is for just now … Looking forward to seeing how this all plays out.

AT&T Mark the Spot app fails

AT&T Mark the Spot - fail

The AT&T Mark the Spot iPhone app which launched this week seems like a good idea until you actually use it. As I’ve discovered it fails to function in two key moments … When there is no data available regardless of gsm signal strength and again when you have no coverage.

As these two moments are the likely times when you’d like to share a location ping for the network to have fixed it seems impossble to share. I’m thinking this app is far more about the PR is earns than the problems likely to be resolved.

BlackBerry Bold 9700 initial thoughts

I’ve been using the new BlackBerry 9700 for a bit over a week and it’s an impressive device. The last BB I used was a curve from about two years ago and it is immediately clear that the platform has matured to accommodate applications and multitasking.

In the past my experience aside from email and ota sync of exchange, was pretty negative. The curve was a very underwhelming device once you started to consider it a smartphone. Multitasking brought it to its knees and made anything in addition to email rather unpleasant.

The new Bold 9700 is a refreshing change. I really find the experience to be solid. The 9700 truly excels as a communicator which clearly remains the core blackberry sweet spot. The unified inbox is a very smart idea and let’s you focus a great deal of attention in a single streamlined place. Multiple email inboxes, gtalk chats, facebook notices (which open contextually in the app!) blackberry messenger chats and sms messages all in one place really rock. I still like to move between the various comms modes but staying connected cross channel in one place is awesome.

While the 9700 is my main work device I am still exploring apps and getting a rich feel for the platform and app ecosystem. I have yet to purchase any apps, but have spent a fair bit of time with BB App World. Its easy to see where it is heading and the initial roll out is admirable but there are quite a few issues … To name a few:

Even after sharing my imei and specific device on the web I still get apps that are not compatible. Fail.

App World is a bit tedious. Its nice that you can download multiple things but navigation requires too many steps. If you find an app online either from the desktop or mobile you often find a page that gives you a choice of downloading within app world or actually downloading app world itself. Why wasn’t the store even on my brand new flagship by default??

Back to the device itself…

The keyboard takes a bit of getting used to but once you have a feel its super to type on. I can type much faster than I ever did on either the Nokia E71 or E75. No contest really.

The speed at which you can process incoming messages as well as crank out what you need on the go is outstanding. Mobile productivity is way up compared to both Symbian and iPhone usage. Exchange integration is amazing with BES. I realize that’s quite a premium compared to the more standard consumer facing BIS but it truly is a robust solution. I know Nokia is trying to compete with this via Mail For Exchange but in the past few years I have experienced far too many halted syncs and errors to believe that’s really an appropriate enterprise solution. On the consumer side perhaps there is more tolerance but I’ve lost some faith after so many hiccups.

I’ve started to use BB Messenger with some teammates and see that really in the same way that Nextel offered Direct Connect (sans voice). It’s a solid choice for chatting in either one to one or groups on the go and is an sms beater (with threads!) If everyone is on the platform.

The browser has improved and is tolerable. At best it gives S60 a run for the money but has nothing on the webkit offerings from Android and iphone. For me it gets the job done as needed but it is not my goto browser. I do really like the use of keyboard shortcuts and how easy it is to initiate a new page or search. Tabs would be excellent and I am unsure why this was omitted …

Call quality, camera (with geotagging) and memory usage are all solid. It seems impossible to understand what apps are currently running vs recently run in the task switcher but as I have yet to run out of RAM this seems like a minor point.

I will probably have some additional points soon but thus far the current Blackberry system is quite solid and something I would definitely recommend.

Btw – I wrote this post on the 9700 while on the train home. Pandora was streaming nicely in the background the whole time.

Is Blaze Mobile BS?

I signed up for Blaze Mobile over the summer and while I have received a number of emails from the company touting how wonderful they are, I have yet to receive my NFC sticker – the core product they offer.

When I questioned this I received the following:

We are sorry for the inconvenience. Unfortunately, our bank requires us to mail the stickers with a plastic prepaid card which are on back-order. As soon as they are in, we will mail both to you.

In the meantime, you can use 90% of the Blaze Wallet without the sticker including the following just to name a few:

  • You can get your account balance and receipts from over 8,000 financial institutions
  • You can load your reward cards for hotels, airlines, rental cards and get your point balances
  • You can purchase movie tickets
  • You can search for restaurants and other points of interest and get turn-by-turn directions
  • You can create expense reports (iPhone version only)

Last I checked, there’s nothing unique or beneficial about doing any of this stuff with Blaze.  I would not even consider Blaze the source for any of this activity … The only semi-interesting bit is the expense report though it’s highly unlikely that it would work with our corporate system and most importantly what would I be expensing without a way to pay??

I get that NFC payments are still largely considered new and mainly in tests outside of a few cases like retail and transit cases  – at least in NYC.  What I don’t like though is how a product is openly marketed as real and prevalent with little to no “customer” communication about where things really stand.  When I signed up there was no mention of a backlog on pre-paid cards … and come on really?  Is it that hard for whatever bank is backing this to issue a card?

Switching iphones

This weekend I made a trip to the Apple store to finally deal with the terrible (worse than yours) battery life I have been experiencing with the 3GS. It did not take long for the Genius to confirm the battery was defective and I was soon on my way with a replacement device.

When I got home it was time to go through the restore process to hopefully be back where I was data-wise and hopefully things would be as they were. My experience was largely positive though a few notes.

1. The single connection through iTunes remains an amazingly strong point for Apple. The way a device backs up and restores is unparalled. Not perfect, but solid.

2. If you dont use iPhoto or Aperture for imaging you need to manually back up your pictures but the restore process does bring them back a well as all that data is stored together.

3. iTunes installed every app I had ever downloaded which was not what I wanted at all but it has been easier to remove things again than trying to hunt down apps again.

4. The application restration process sets up apps in alphabetical order which is seriosly annoying. I have more apps than can be displayed now and even using iTunes to slide things around, it will take a while and some patience to rebuild my prior setup.

5. I have 3 email accounts and both my work exchange account as well as my .me account needed to have their passwords entered to connect. My voicemail password also needed to be entered though that happened before I had a chance to sync and seemed more related to visual voicemail wanting to connect.

The process of restoring the iPhone, updating the software to the latest version and then resyncing all my media took a few hours. I only had to click ok a few times and spent most of the time cycling so I hardly noticed.

Replacing a device because you need to too is consderably less fun than when you choose to buy a new one. Even with the few hitches Ive menioned Apple is leading the customer experience in an area that is always frustrating.