I’ve had Mail for Exchange running on my E71 for about 6 months now … essentially since I got it over the summer. In that time, I have had to either create new a profile or re-install the application dozens of times. For some reason the my profile data seems to get lost and the E71 stops syncing with Exchange.
I’m not clear on what causes this problem and I’ve seen it across two versions of Mail for Exchange as well as firmware updates for the E71. I know this is a DIY Solution rather than something implemented (or required) by IT so I’m somewhat on my own, but our IT team has also seen the same things. We use Exchange 2007 and there are never issues like this with Blackberries in the company.
This type of application / service needs to just work. Once configured there should not be any thought required other than how well and consistently it syncs.