Richard Branson apparently called the guy personally and invited him to particpate in meal planning as well. I would be pissed to find such garbage on a long haul flight like this too – especially for a high end airline like Virgin. Seems they’ve taken the right steps to keep the customer and won some fantastic press as a bonus. Well played.
a multi-tasked stream of consciousness or perhaps just emails to myself
Wow, just great! “Just look at this Richard”
Wow, just great! “Just look at this Richard”